Back when I was working for a web design company we had made a site that the customer was going to update themself via Frontpage 2000. I got a call from one of their people complaining that they couldn't connect to the server to update the website. I knew she was on a dialup so I asked her what version of Windows she was running so I would know what to tell her. She told me that she saw Word 97. I then told her that it was a connection problem and she needed to contact her ISP. I then went and asked my boss why they had such stupid people updating their site. He got a real kick out of it.